Santa Cruz Heckler SL GX AXS Carbon C review | Electric Mountain Bike of the Year contender
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Santa Cruz Heckler SL GX AXS Carbon C review | Electric Mountain Bike of the Year contender

The brand’s first lightweight ebike’s sleek looks are designed to sneak assistance onto the trails

Our rating

3.5

8799.00

Published: May 24, 2024 at 9:00 am

Our review
A high-paced attack machine, the Heckler’s best when heading downhill – despite the excellent Fazua motor

Pros:

Modern descending geometry; active, plush suspension; engaging when ridden hard; great battery life; motor power

Cons:

Weedy tyres; compromised climbing geometry; Fazua ring controller; not very forgiving on the descents

The Santa Cruz’s Heckler SL’s lightweight battery, motor and spec slip a full bike comfortably beneath the 20kg mark; the size-large GX AXS C model weighs 19.54kg without pedals.

Using Fazua’s impressive Ride 60 motor – boasting peak 60Nm of torque and 450W of power – it’s powered by a 432Wh on-board battery.

This SRAM-built bike gets a 160mm-travel Lyrik fork and Super Deluxe shock, taming 150mm of rear-wheel travel and GX AXS Transmission, along with Code Bronze Stealth brakes, all costing £8,799.

Running a mixed-wheel setup (29in front, 27.5in rear), it has a flip chip to adjust geometry between high and low settings.

A 64-degree head angle is paired with a 77-degree seat tube angle, a 480mm reach (large) and size-specific chainstays.

Male rider in blue top riding the Santa Cruz Heckler SL GX AXS Carbon C lightweight full suspension eMTB
Riders who like to play down the trail will love the Heckler SL. Scott Windsor / Our Media

On the trail, the Heckler comes alive when ridden hard and aggressively. While there’s plenty of suspension travel on tap, the way it’s delivered means it only numbs bumps rather than absorbing every imperfection.

This feels great when you’re on form, riding hard and with intent; the bike has a granite-like constitution and feels as though it loves to be worked hard.

Back off, lose concentration or get off-line, however, and that same solidity means it won’t save you when things go wrong.

The Fazua motor’s power is brilliantly delivered and abundant, while battery life is commendable. However, the seat tube angle and over-the-back feel really limit the type of terrain you can scale comfortably.

Santa Cruz Heckler SL GX AXS Carbon C frame, suspension and motor

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
The C carbon fibre is less expensive and heavier than the CC material. Andy Lloyd / Our Media

Built from the brand’s C carbon fibre – that’s marginally less expensive and heavier than the fancy CC material – the Heckler SL’s shape is reminiscent of almost every other model in the brand's line-up.

Cables are routed internally via ports next to the head tube and there’s masses of underslung down tube and chainstay protection. It runs SRAM’s Universal Derailleur Hanger and has a single bottle mounting point within the down tube.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
Cables are routed via ports on the tubes rather than through the headset. Andy Lloyd / Our Media

The 150mm of rear-wheel travel is doled out by Santa Cruz’s VPP suspension design. Co-rotating links join front and rear triangles, while the lower link gets a geometry-adjusting flip chip and grease ports to keep the bearings running sweetly.

Fazua’s slim Ride 60 motor and 432Wh battery deliver the assistance. Although motor output is adjustable in the Fauza smartphone app, peak figures are impressive at 60Nm of torque and 450W of power.

While currently unavailable, Fazua has promised a range extender for the Ride 60, adding 200Wh of extra power.

Santa Cruz Heckler SL GX AXS Carbon C geometry

Three quarter pack shot of the Santa Cruz Heckler SL GX AXS Carbon C lightweight full suspension eMTB
Its geometry is better suited to descending than ascending. Laurence Crossman-Emms / Our Media

The aforementioned flip chip adjusts geometry between high and low settings. The head angle can be switched between 64 degrees (low) and 64.5 degrees (high), while the bottom bracket height changes from 340.7mm to 344mm.

Reach figures range from 435mm up to 525mm in the five-size range (S to XXL). Chainstays are size-specific, too.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
A flip chip adjusts geometry. Andy Lloyd / Our Media

Small to large sizes get 443mm rear ends, while the XL ups that figure to 446mm and the XXL extends it further to 450mm.

The effective seat tube angle hovers around 77 degrees across the range of sizes and geometry flip chip positions.


 S M L XL XXL
Seat tube angle (degrees) h/l 76.8 / 76.6 77.1 / 76.9 77.5 / 77.2 77.7 / 77.5 77.8 / 77.5
Head tube angle (degrees) h/l 64.3 / 64 64.3 / 64 64.3 / 64 64.3 / 64 64.3 / 64
Chainstay (mm) h/l 443 / 443.8 443 / 443.8 443 / 443.8 446 / 446.8 450 / 450.7
Seat tube (mm) 380 405 430 460 500
Top tube (mm) h/l 569.2 / 579.6 602.7 / 602.9 620.6 / 621.5 641.8 / 642.7 669.1 / 670
Head tube (mm) 100 110 120 140 155
Wheelbase (mm) h/l 1209.1 / 1209.7 1238.4 / 1239.1 1262.7 / 1263.4 1294.4 / 1295.1 1329.9 / 1330.5
Standover (mm) h/l 720.1 / 716.2 733 / 728.8 733.4 / 729.3 731.7 / 731.6 741 / 738.6
Stack (mm) h/l 614.9 / 616.8 624 / 625.8 633 / 634.9 651 / 653 664.5 / 666.5
Reach (mm) h/l 435 / 432.4 460 / 457.4 480 / 477.5 500 / 497.4 525 / 522.5

Santa Cruz Heckler SL GX AXS Carbon C specifications

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
A RockShox Super Deluxe rear shock is fitted. Andy Lloyd / Our Media

A 160mm-travel RockShox Lyrik Select+ fork is matched with a Super Deluxe Select+ rear shock. Sticking to SRAM, there’s GX Eagle AXS Transmission gearing and Code Bronze brakes.

A WTB Silverado saddle is affixed to OneUp’s V2 Dropper. Santa Cruz’s 35 Carbon bar is paired with a Burgtec Enduro MK3 42mm-long stem.

Santa Cruz’s Reserve 30SL AL rims are laced to DT Swiss 370 hubs, and wrapped in EXO-casing Maxxis tyres (Minion DHF front, DHR II rear).

Without pedals, the size-large Heckler SL GX AXS Carbon C weighs a respectable 19.54kg.

Santa Cruz Heckler SL GX AXS Carbon C ride impressions

Male rider in blue top riding the Santa Cruz Heckler SL GX AXS Carbon C lightweight full suspension eMTB
High and low geometry settings mean you can adapt it to the types of trails you ride. Andy Lloyd / Our Media

The Heckler SL was tested on my home trails in Scotland’s Tweed Valley, host to world-class enduro and cross-country racing.

I took it to the gnarly, steep enduro trails at the Golfie and the flow trails at Glentress, plus everything in between to really push it to its limits.

Setup

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
The sag window helps with setup. Andy Lloyd / Our Media

Setting up the Heckler SL’s suspension was simple. I inflated the Lyrik’s air spring to 70psi – slightly less than recommended (77-78psi) – and installed a single volume-reducer spacer. I fully opened all the external compression and rebound adjusters.

At the rear, the Super Deluxe Select+ shock only has rebound adjustment, which I opened fully. I inflated the air spring to 200psi, giving 28 per cent sag.

Feeling natural right away, I left both the fork and shock’s pressures unchanged for the whole test period.

Santa Cruz Heckler SL GX AXS Carbon C climbing performance

Male rider in blue top riding the Santa Cruz Heckler SL GX AXS Carbon C lightweight full suspension eMTB
On the climbs, it was the geometry that limited performance. Laurence Crossman-Emms / Our Media

Uphill, the Heckler SL’s seated position has a rearward bias, concentrating a higher portion of your weight over the back wheel.

Caused by the slack-feeling 76.6-degree (measured) effective seat tube angle, your hips sit behind rather than over the bottom bracket.

Angling the saddle nose down and pushing it forward in the clamps helps reduce this sensation, but doesn’t cure it, and is only a workaround for slightly compromised geometry.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
OneUp's long-travel dropper is fitted. Andy Lloyd / Our Media

Angle skyward on a steep gradient and the front wheel is eager to go light. Unless care is taken to control it, it lifts as it bounces into bumps, rocks and roots.

Without actively weighting the front with overt body shifts towards the bar, control and accuracy are limited.

Here, balancing steering precision and rear-wheel grip is a juggling act; one false move and wheelspin is inevitable – another and you’ll be drifting off-line.

This is exacerbated when you’re operating at nine-tenths to tackle the most heinous inclines.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
SRAM's GX Transmission is a faultless performer. Andy Lloyd / Our Media

Matching the motor’s power output with your legs – by putting in plenty of power and spinning the cranks quickly – leaves little bandwidth in your body’s articulations to make up for a compromised seated position or reduce front-wheel wander.

Although fairly supple, the VPP suspension only takes the edge off bumps rather than ironing them out. This is great for efficiency and the taut ride doesn’t interfere with forward progress, but comfort and traction aren’t its standout qualities.

All said, however, mellow fireroad climbs are comfortable; the suspension and geometry combine for an event-free ride. Here, its performance is more neutral than negative.

Motor performance and battery life

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
The Fazua display is easy to read. Andy Lloyd / Our Media

Fazua’s Ride 60 motor has plenty of poke. Both torque and power figures are delivered generously in all but its lightest Breeze mode.

Gliding to the trailheads or tackling undulating singletrack is fun and fast. Exceed the motor’s cut-off and you’re not lugging about dead weight, either. Pedalling hard makes for sprightly progress.

Best of all is the battery life. If used conservatively, well over 2,500m of ascent is possible from a single charge. Sticking to Rocket – with generous helpings of the spicy limited-time Boost function – I still hit over 1,000m.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
The MatchMaker adaptor and Fazua ring controller contacted one another. Andy Lloyd / Our Media

The ring controller feels cheap, however; its magnetic rotating design can stick in position.

The switch’s throw makes selecting the Boost mode (a long twist forward) tricky when the terrain is challenging, which is where you’ll need it most.

But of all the lightweight ebike motors, the Fazua is still sitting in the top spot.

Santa Cruz Heckler SL GX AXS Carbon C descending performance

Male rider in blue top riding the Santa Cruz Heckler SL GX AXS Carbon C lightweight full suspension eMTB
Its suspension isn't the most supple, but it absorbs the big bumps well. Laurence Crossman-Emms / Our Media

Epitomising the lightweight ebike feel, the Heckler SL can be popped, bounced and jumped down the trail.

Switching, picking and crossing lines, changing direction is easy and engaging. Still feeling confidently controlled, the motor and battery’s additional mass – especially compared to a human-powered trail bike – help mute unwanted liveliness.

The suspension chips in, too. An abundance of support means driving the bike into the ground doesn’t gobble up much-needed reserves put aside for bump absorption.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
RockShox's Lyrik fork sits up front. Andy Lloyd / Our Media

Generous bottom-out resistance means it’s unlikely you’ll feel the Hecker SL’s rear end reach a hard stop.

As when climbing, it's not the most active; it's lazy, even. It doesn’t track the ground with surgical precision, instead absorbing every one in three bumps.

Treating it as a blunt instrument extracts the best from it, though. By working it hard into the terrain – in the same way you’d flatten bent metal using a lump hammer – it responds not with a whimper, but increased speed, control and dynamism.

In this respect, it’s wonderfully inert; you can thrash about atop it, commanding the exact route it takes without a groan, grind or grimace.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
SRAM's Stealth brakes look good. Andy Lloyd / Our Media

But you’ll need to keep your wits about you.

Although the high front end and low bottom bracket create an ‘in’ rather than ‘on’ feel, it still encourages you to weight the front wheel on steep descents or super-technical sections. However, as soon as you disengage or get lazy, it doesn’t take long to get wild.

It won’t save you if you shoot off-line or turn into a passenger; a plusher ride would certainly help here, but may also detract from its hard-charging blunt-force character that’s so much fun to ride aggressively.

In this respect, the full-power Heckler’s sofa-like family lineage hasn’t been passed down to the SL version.

Santa Cruz Heckler SL GX AXS Carbon C full suspension mountain eBike
Right compound, wrong casing – the EXO-casing tyres tend to feel pingy and deform too much, especially on an ebike. Andy Lloyd / Our Media

Quite a bit of control could be won back with burlier tyres. While Santa Cruz has selected the right compounds – a MaxxGrip up front and MaxxTerra at the back – it has skimped on the casing to save weight.

EXO casings, while light, feel undamped. They’re also more suited to lightweight trail riding rather than a 19kg ebike.

As a costly upgrade – up to £80 an end – Santa Cruz should be fitting better tyres from the factory, especially given the nigh-on £9k asking price.

How does the Santa Cruz Heckler SL GX AXS Carbon C compare to the Giant Trance X Advanced E+ Elite 1?

Pack shot of the Giant Trance X Advanced E+ Elite 1 full suspension mountain eBike
The Giant Trance X Advanced E+ Elite 1 is a vastly different bike from the Santa Cruz. Laurence Crossman-Emms / Our Media

Although both comfortably positioned as SL eMTB trail bikes, the Trance X and Heckler SL are leagues apart.

On the ups, the Giant will race away from the Santa Cruz thanks to its full-power motor. Its geometry means there’s heaps more control, as well as being more comfortable, especially when the going gets really tough.

Battery-life supremacy falls firmly in the Heckler’s camp, even with the Giant in a de-tuned state; you’ll still be riding the Santa Cruz long after the Giant has gone back to be recharged.

Both share issues with tyres. The Giant’s dual-compound EXO-casing Maxxis tyres are beaten by the 3C versions fitted to the Heckler by quite some margin, even if neither are perfect.

On the downhills, the Heckler is the standout performer, even if its suspension is less forgiving and supple. Control lost here is made up in spades by its geometry; it makes the Trance’s head angle look positively old-school.

Of the two, I’d choose the Heckler, but would also warn there are better-performing bikes out there.

eMTB Bike of the Year 2024 | How we tested

This year’s test is split between full-power and lightweight electric mountain bikes, to represent the ever-growing and diversifying segment.

The former will boast peak torque and power figures of over 80Nm and 680W, along with chunky 600Wh or bigger on-board batteries, culminating in a 24kg or higher weight figure. The latter are designed to hit 20kg or less, forgoing battery capacity (the biggest is 430Wh), torque and power (up to 50Nm and 600W).

These disparities show up on the trails; full-power models win uphill drag races and will generally go further on a single charge, but on the downhills lighter-weight SL bikes can feel more responsive.

This year’s collection of test bikes flies the long, low and slack geometry flag for progressive figures.

Senior technical editor Alex Evans tested all eight electric mountain bikes on his home trails in Scotland’s Tweed Valley, home to some of the UK’s best trail centres, enduro tracks and downhill race runs.

The trails are world-class and varied, helping him push the bikes to their limits. Back-to-back laps helped shine a light on the highs and lows of each model.

Testing happened from December until late March in some of the harshest trail and weather conditions we've experienced.

Our eMTB Bike of the Year contenders

Full-power

Lightweight

  • Giant Trance X Advanced E+ Elite 1
  • Santa Cruz Heckler SL GX AXS Carbon C
  • Specialized Turbo Kenevo SL 2 Expert
  • Whyte E-Lyte 150 Works

Santa Cruz Heckler SL GX AXS Carbon C bottom line

Male rider in blue top riding the Santa Cruz Heckler SL GX AXS Carbon C lightweight full suspension eMTB
It likes to be ridden hard, no matter the trail. Laurence Crossman-Emms / Our Media

More hammer than blade, the Heckler SL likes to be ridden hard. Pushing it into the trail, smashing it over rocks and roots, or popping and bounding your way through tech is the preferred method; ridden like this, it’s brilliantly fun and fast.

But a lazy or uncommitted style is punished. It won’t do any of the heavy lifting for you and beginners might struggle to get the most from it.

A slack-feeling seat tube angle caps climbing performance, limiting control and grip. It’s a shame because the Fazua motor is brilliantly powerful and can last an age in the more frugal settings.

The Heckler SL has a ravishing appetite for speed on the way down, but is limited elsewhere.

Product

Brand santa_cruz
Price 8799.00 GBP
Weight 19.5400, KILOGRAM (L) - without pedals

Features

Fork RockShox Lyrik Select+, 160mm travel
br_stem Burgtec Enduro MK3, 42mm
br_chain SRAM GX Transmission Eagle
br_frame Carbon C carbon fibre, 150mm travel
br_motor Fazua Ride60 motor, Fazua 432Wh battery
Tyres Maxxis Minion DHF 3C MaxxGrip EXO 29x2.5in f, Maxxis Minion DHR II 3C MaxxTerra EXO 27.5x2.4in
br_brakes SRAM Code Bronze Stealth, 200/200mm rotors
br_cranks Praxis eTor AL, 32t
br_saddle WTB Silverado Medium
br_wheels Santa Cruz Reserve 30 SL AL
br_headset Cane Creek 40
br_shifter SRAM AXS Pod Controller
br_cassette SRAM GX Transmission Eagle, 10-52t
br_seatpost OneUp Dropper V2 (dropper)
br_gripsTape Santa Cruz House Grips
br_handlebar Santa Cruz 35 Carbon, 800mm
br_rearShock RockShox Super Deluxe Select+
br_availableSizes S, M, L, XL, XXL
br_rearDerailleur SRAM GX Transmission Eagle AXS (1x12)